Reasons companies  use Workplace  /  Employment Mediators

Confidential and impartial

Deals with conflict and disputes quickly reducing time off work

Helps reduce tension in the workplace

Lets staff express themselves freely without being constrained by a line manager

Conflict between departments could be affecting productivity

Inspires staff to create more effective working methods

Creates an atmosphere where staff feel listened to and respected

Helps managers during times of necessary change and uncertainty

Mediation is often part of a companies anti bullying policy

The manager knows something is wrong and wants professional assistance

The company needs an external independent  mediation service  to visit their office within 48 hours (or less) of making an enquiry.

" When people find the solutions themselves, feel listened to and respected and an agreement has been reached voluntarily then its most likely that all parties will leave a mediated meeting  with the feeling of relief and satisfaction without loosing face."

The link below is to the governments web site and clearly explains workplace dispute procedures. 

http://www.direct.gov.uk/en/Employment/ResolvingWorkplaceDisputes/Grievanceprocedures/DG_10027992