Reasons businesses  use workplace mediation

• Confidential and impartial service
• Deals with conflict quickly reducing time off work
• Helps to reduce tension in the workplace
• Lets staff express themselves freely without being constrained by a line manager
• Conflict between departments could be affecting productivity
• Inspires staff to create more effective working methods
• Creates an atmosphere where staff feel listened to
• Helps managers explain, when the company is forced to make unpopular changes
• Mediation is often part of a companies anti bullying policy

When people find the solutions themselves, feel listened to and respected and an agreement has been reached voluntarily then its most likely that all parties will leave a mediatiated meeting  with the feeling of relief and satisfaction.