Mediation is a process for resolving disputes using a neutral third party.

A way of settling disputes before they escalate into angry or violent exchanges that affect the lives of the parties involved.

What is a Mediator?

Mediators are professionally trained negotiators whose aim is to resolve disagreements between two or more parties.

The mediator will ensure that all parties have their own uninterrupted time to speak in order to share their thoughts, feelings and concerns.

Their job is to understand and outline the position of each side and to systematically discuss resolution on each point.

A mediator can pass messages and information between parties who are unable or unwilling to meet.

Mediators are impartial and do not take sides.

Why use Mediation ?

Mediation encourages two or more parties who are in dispute to establish a means of talking their problems through without the discussion becoming an argument.

Helps the parties involved in the dispute become clear about why they are angry or frustrated.

Mediation is about joint agreement and rebuilding trust and understanding.

Strained relationships can be rebuilt and strengthened.

Can define acceptable and unacceptable behavior.

"Clear the air", helps parties move on and focus on the future.

Mediation is preferable to litigation because it attracts less negativity and bitterness.

The agreement made during mediation can be made legally binding at a later date, if appropriate and both parties agree.

Communication via solicitors can protract the process. Mediation can resolve matters within a matter of weeks, sometimes days or hours.

Mediation is cost effective and affordable.